How it works

Verify the customer. Hold the review. Resolve, then post immutably.

Five steps from "the customer paid for a service" to "an immutable verified review with a resolution badge on the public record." The verification stack collects multiple non-GPS signals; the 30-day window does the rest.

End to end

The full path, in order.

Each step produces a verifiable event in the operator dashboard. Each event is logged with a cryptographic timestamp. Nothing about the customer's device location at the moment of review submission is used — that's the Chen US 9,842,340 prior art, deliberately avoided.

1
CAPTURE

Verification signals captured during the normal course of service

While the customer is being served — paying, scheduling, receipting — Authyr quietly collects whatever signals the vertical supports. Payment-rail webhooks, receipt printouts, NFC taps, photographed receipts, booking confirmations. The customer doesn't do anything special; the business doesn't change its workflow.

vertical: legal_pi
signals: [payment_stripe, booking_clio, receipt_exif]
customer_id: cust_22394
business_id: biz_smithlaw_01
2
VERIFY

Multi-signal attestation produces a tier-rated verified-customer record

After the service is complete, Authyr cross-references the captured signals against the business's expected pattern. Two or more independent signals trigger a verified attestation. Three or more produce Tier A. The verified-customer record is signed cryptographically — it can be independently verified by any third party without trusting Authyr.

attestation_id: att_01H8X...
tier: A (3 signals)
issued_at: 2026-05-28T14:34:12Z
signature: sig_b3a9...c92f
3
PROMPT

Customer receives a single review invitation tied to the attestation

Branded SMS or email referencing the specific service ("Your appointment yesterday with Smith Law"). The invitation links to a branded Authyr review form. Multi-platform amplification is offered after — but the verified record is the source of truth, not the third-party post.

4
PRIVATE WINDOW

Review enters the 30-day private window — owner sees it, public does not

For positive reviews (4-5 stars), the customer can immediately also share to Google / Yelp / Facebook on their own device if they choose. For 1-3 star reviews, the review enters the 30-day window automatically. Only the reviewer and the business owner can see it during the window. The owner can engage, refund, redo, comp, or escalate — but cannot modify or delete the review.

5
PUBLIC + IMMUTABLE

After 30 days, the public record opens with a transparent resolution badge

Whatever the review reads at the close of the window becomes the public record. Cryptographically sealed. Owner cannot delete. Reviewer cannot revise. A resolution badge — "Resolved within window," "Issue unresolved per reviewer," or "Owner did not respond" — is permanently attached.

The verification stack

Seven signal types. No single one is sufficient — that's the design.

Each signal type collects a different kind of evidence. Two or more independent signals trigger verified attestation; three or more produce Tier A. The combination is the patent-clean novelty — none of these signals operate on real-time device-location services at moment of review submission, which is what Chen US 9,842,340 already covers.

💳

Payment-rail attestation

Stripe / Square / Toast / Clover webhook confirms the card swipe at the business's POS at a known timestamp. Pulled from the processor, not the customer's phone.

StrongReal-time webhookMost verticals
🧾

Receipt EXIF + OCR

Customer photographs the receipt. EXIF GPS, capture timestamp, and OCR'd business name + transaction ID triangulate. Post-hoc, never real-time location-services.

StrongPost-hocAuto, healthcare, retail
📡

NFC / QR proximity tap

Counter-mounted or table-side cryptographic token. RF/visual proximity at a known moment — different signal domain from device location services.

StrongHardware deployIn-shop verticals
🔐

POS one-time review token

Receipt prints a single-use signed code. Customer redeems it once to begin a verified review. Pure cryptographic chain, no device telemetry.

StrongPOS integrationRetail, restaurants, auto
📅

Booking confirmation

Calendar-system record (Calendly, Acuity, Clio, Dentrix, etc.). Confirms the appointment was scheduled and attended. Standard operations byproduct.

MediumAlready collectedLegal, healthcare
📸

Cross-correlated photo EXIF

Multiple photos with coherent EXIF timestamps + locations. Reverse-image-searchable provenance hardens further. Customer-initiated, optional.

MediumOptionalAll verticals
👥

Witness corroboration

Another verified Authyr customer present at the same time corroborates the reviewer. Pure network effect — gameable only if the network itself is compromised.

NetworkScales with adoptionAll verticals
The 30-day window

The mechanics of the only review-system primitive that gives the business a fair chance to recover.

Patent-protected (PPA #7). The owner gets 30 days to resolve. Cannot delete. Cannot modify. After 30 days, immutability. A resolution badge tells the public what happened.

Day 0
Verified review submitted, private window opens

Multi-signal verification passes. Review enters the private window. Owner receives an immediate notification with full review content and the customer's contact information. The public record shows nothing yet.

Day 1 — 29
Service-recovery window

Owner can engage directly with the customer through an in-platform thread (preserved forever as part of the audit trail) or through any external channel they prefer. Refund, redo, comp, escalation, sincere apology — whatever the situation requires. The customer can voluntarily withdraw or update the review at any time. The owner cannot.

Day 30 close
Window closes — public record opens, sealed forever

Whatever the review reads at this moment becomes the public record. Cryptographically sealed. No owner-delete. No reviewer revisions. The signed record is portable to any platform that wants to verify it.

Forward
Resolution badge attached, permanently

One of the badges below appears with the review wherever it's displayed — on authyr.com, on the business's own website, and on any partner platform that has integrated. Strong signal both ways: resolved looks excellent, unresolved looks damning.

✓ Resolved within window Owner engaged · Unresolved per reviewer Owner did not respond within 30 days
Tier system

Every verified review carries its tier — and the tier travels with the receipt.

Authyr signs each review cryptographically at issuance. The receipt can be independently verified by any third party. The tier rating tells the viewer how strong the underlying evidence is.

TierSignals requiredUsed byStrength
A3 or more independent signalsLegal, medical, financial · highest-stakes verticalsCryptographically anchored, three independent witnesses to the same event
B2 independent signalsHome services, auto, beauty, vet · default for most operatorsTwo independent witnesses; still meaningfully harder to spoof than asserted-trust
C1 verification signalLightweight / high-volume / low-ticket businessesOne witness; weaker but still better than the unverified default
DNone — self-attestedWhat every existing review platform producesNone — shown only for contrast
Patent-clean design

Designed deliberately around the prior art.

Three specific prior-art references shaped the Authyr architecture. The design-around is not a workaround — it's a structurally better primitive.

Chen US 9,842,340

GPS / cellular / WLAN at moment of submission

Granted Dec 2017. Covers using device location services to verify reviewer presence at moment of review submission. Authyr's stack uses post-hoc non-location-service signals exclusively. None of our seven signal types operate on real-time device telemetry at submission.

C2PA · Content Credentials

Capture-time provenance manifests for media

The Adobe-led capture-time provenance standard. Authyr's customer-attestation primitive sits above C2PA, not parallel to it. Our Capture SDK is C2PA-interoperable rather than redundant, signing customer-attestation receipts that can carry C2PA manifests as a sub-record.

Owner-delete review patterns

Platforms that let owners suppress reviews

Various prior patents and platform features allow some form of owner suppression. Authyr's 30-day window is structurally different — the owner's only power is to resolve the underlying complaint. The review record itself is immutable from the moment of submission onward. PPA #7 (Frequentor patent series) covers our specific architecture.

What we never claim — so the pitch survives every cross-examination

Bad review tools claim things they can't deliver. Authyr will get torn apart in a sales call if our marketing isn't technically defensible. So here it is in writing.

Phrases we never use
  • "We auto-post your reviews to Google / Yelp / Facebook"
  • "Google reads our verification metadata"
  • "Verified-presence data baked into the review submission"
  • "Business owners can delete bad reviews"
  • "AI-generated content will be removed"
What we actually do
  • We verify the customer with multi-signal proof at the moment of service
  • We hold the review private for 30 days while you resolve the issue with the customer
  • We post an immutable record after the window with a transparent resolution badge
  • We sign the record cryptographically so any platform can verify it independently
  • We give you a portable receipt to display on your own website and wherever you control the surface
  • We attest authentic content and label what we cannot verify — we never remove

Ready to see the verification dashboard live?

Founding cohort slots open across legal, medical, and home services.

Apply for the Founding cohort → Read the whitepaper