You can’t reply to a patient review
without breaking HIPAA.
Every other business can argue back. You legally can’t — so a one-star from someone you may never have treated just sits there. Authyr fixes it at the source: a review has to start from a recorded visit, and complaints reach you privately first.
Physicians, dentists, dermatology and plastic surgery practices.
Healthcare · verified record
● LiveResolution rate
Handled before publication
Day 8 of 30 — private window open
Sealed & signed
Anyone can verify itWhat goes wrong in healthcare.
The specific ways a review system built for restaurants fails a business like yours.
You cannot respond publicly
HIPAA means even confirming someone was a patient is a disclosure.
Reviews about billing, parking and wait times
Rated as though they were clinical outcomes.
One bad review outranks your credentials
Years of training lose to a stranger’s bad morning.
What Authyr does about it.
Recorded visits only
Anchored to a recorded visit at your office.
Private 30-day resolution
The complaint reaches your office before it reaches the internet. No public disclosure.
Nothing is deleted
The record stays honest, which is exactly why patients believe it.
Every review starts from a visit.
Every review has to attach to a recorded visit — a payment, a booking, or a scan at the counter — so “they were never my customer” stops being a stranger’s word against yours.
They were there
Tied to a recorded visit — more than any review site asks for.
They booked and paid
Two independent signals agree it happened.
They were there
Confirmed three ways — ready for a bank or a court.
The good, the bad, and the ugly are what make a business real.
Nobody trusts a flawless five stars. A record you can’t rig — not even you — is the only one worth believing. And the rough ones reach you privately first — you get up to 30 days to make them right before they publish.
Own the proof.
Stop sending clients somewhere else to decide whether you’re worth calling.