Let them reach you
before they reach the internet.
Most furious public reviews are written by someone who tried to get hold of you and couldn’t. AuthyrResolve is a page a customer can use to raise a problem directly, on the record, before it becomes a permanent thing everyone can read. It is the cheapest reputation tool that exists, because the review you resolve is the review that never gets written.
AuthyrResolve
● Resolution intakeDays to resolve
Before anything is public
In the dashboard today
Included on every planWhat it actually does.
It catches the complaint early
Someone who feels heard on Tuesday rarely writes a one-star on Wednesday. The whole mechanic depends on being reachable at the moment they are annoyed.
It is on the record either way
The exchange is preserved, so if it does escalate you have the whole conversation — including the part where you tried to fix it.
It works for non-customers too
Not everyone with a problem has a verified visit. They can still reach you; the record simply shows what was and wasn’t verified.
Where it stands.
Straight about what works and what doesn’t, so nothing is a surprise later.
Working today
- Live today at app.authyr.com/resolve
- Preserves the exchange as part of the record
- Open to anyone, verified customer or not
Not yet
- No SMS or phone intake yet — web only
- Not yet linked from a business’s own website as an embeddable widget
The rest of the Suite.
Each one does a different job, and they compound — the stand collects the proof, the score reflects it, the guard watches it, the agent and resolve handle the fallout.
Own the proof.
Every Suite tool is included on every plan. None of them are the upsell.