You can’t reply to a patient review
without breaking HIPAA.
Every other business can argue back. You legally can’t — so a one-star from someone you may never have treated just sits there. Authyr fixes it at the source: only verified patients can post, and complaints reach you privately first.
Physicians, dentists, dermatology and plastic surgery practices.
Healthcare · verified record
● LiveResolution rate
Handled before publication
Day 8 of 30 — private window open
Sealed & signed
Anyone can verify itWhat goes wrong in healthcare.
The specific ways a review system built for restaurants fails a business like yours.
You cannot respond publicly
HIPAA means even confirming someone was a patient is a disclosure.
Reviews about billing, parking and wait times
Rated as though they were clinical outcomes.
One bad review outranks your credentials
Years of training lose to a stranger’s bad morning.
What Authyr does about it.
Verified patients only
Anchored to a real, paid visit — so non-patients can’t post at all.
Private 30-day resolution
The complaint reaches your office before it reaches the internet. No public disclosure.
Nothing is deleted
The record stays honest, which is exactly why patients believe it.
A fake review can’t exist here.
Every review is tied to a real, paid visit — so the “they were never my customer” attack can’t be posted at all.
They paid you
Tied to a real transaction — more than any review site asks for.
They booked and paid
Two independent signals agree it happened.
They were there
Confirmed three ways — ready for a bank or a court.
The good, the bad, and the ugly are what make a business real.
Nobody trusts a flawless five stars. A record you can’t rig — not even you — is the only one worth believing.
Own the proof.
Stop sending clients somewhere else to decide whether you’re worth calling.